Terms of sale

1. Seller

This store is operated by Oscar Mischler. Contact details are on the contact page.

2. Products and prices

Prices are shown in the currency shown for your country (euros in the EU) and include the taxes that apply at checkout. Outside the EU, import duties, taxes and customs fees of the destination country are not included: see the shipping page. Shipping costs are shown before you pay. The product shown is the product delivered.

3. Order

Your order is accepted when you receive the confirmation email. We may cancel and refund an order in case of a pricing or stock error, or a suspected fraud.

4. Payment by card

Orders are paid by card. When your cart is in euros (merch, accessories, and other products delivered in France), you pay directly on our secure payment page (Visa or Mastercard, Link, and depending on your country other methods shown there), and the order is prepared once the payment is received. For other orders (another currency, other products outside France), you check out through Shopify, then receive an e-mail with a secure Stripe payment link, and the order is prepared once the payment is received. A product is offered only in countries where its sale is legal. For a product that is not yet possible in your country, you can only ask to be notified: this is not an order and commits neither you nor us. You can cancel such a sign-up at any time with the unsubscribe link in our e-mails or from the contact page.

5. Payment

Payment is made in a secure form provided by Stripe, on our payment page or, for orders placed through the Shopify checkout, from the link sent after your order. We never see or store your card number.

6. Delivery

See the shipping page. The delivery time shown at checkout is an estimate; the carrier tracking link is sent when your parcel ships.

7. Returns and refunds

See the returns page. The legal guarantees that apply in your country are not affected.

8. Age

Some products are reserved for people aged 18 or over, and 21 or over in some US states. They are only offered in countries where they are legal. By ordering, you declare that you are that age.

9. Intellectual property

The OKU name, logo, mascot, images and texts belong to their owner and may not be reused without permission.

10. Law and disputes

These terms follow the law of the seller’s country, without removing the mandatory consumer protections of your country of residence. Write to us first: most problems are solved in one email.