Shipping
Merch: free shipping across the EU
Every piece of the OKU merch (clothing and accessories) is printed or embroidered to order, then shipped from the EU (Latvia or Spain). In all 27 EU countries, shipping is free. The times below run from your order to your door, production included (5 to 14 days depending on the country). Most orders arrive in 7 to 11 days.
| Country | Order to delivery | Shipping |
|---|---|---|
| Austria | 7 to 11 days | Free |
| Belgium | 7 to 11 days | Free |
| Bulgaria | 8 to 11 days | Free |
| Croatia | 7 to 11 days | Free |
| Cyprus | 8 to 12 days | Free |
| Czechia | 7 to 11 days | Free |
| Denmark | 7 to 11 days | Free |
| Estonia | 7 to 8 days | Free |
| Finland | 7 to 11 days | Free |
| France | 7 to 11 days | Free |
| Germany | 5 to 11 days | Free |
| Greece | 7 to 11 days | Free |
| Hungary | 5 to 11 days | Free |
| Ireland | 7 to 11 days | Free |
| Italy | 7 to 11 days | Free |
| Latvia | 4 to 7 days | Free |
| Lithuania | 7 to 8 days | Free |
| Luxembourg | 7 to 11 days | Free |
| Malta | 9 to 14 days | Free |
| Netherlands | 7 to 11 days | Free |
| Poland | 7 to 11 days | Free |
| Portugal | 5 to 11 days | Free |
| Romania | 7 to 12 days | Free |
| Slovakia | 7 to 11 days | Free |
| Slovenia | 7 to 11 days | Free |
| Spain | 5 to 11 days | Free |
| Sweden | 7 to 11 days | Free |
CBD products and accessories are not printed to order: count 4 to 8 business days in the EU. The countries where CBD is delivered are shown on each product page.
Tracking
As soon as your parcel leaves, we email you the tracking link. You do not need to ask. A set is a single order; its pieces may arrive in more than one parcel, each with its own tracking link.
Christmas
For Christmas, order by 8 December for delivery in Germany, France or the Netherlands (estimate from our Printful workshop). For all other countries, order as early as possible: the times on this page are Printful estimates, not guarantees. Printful can take longer in peak season; if the times above change, this page changes too.
Outside the EU: shipping worldwide
The merch also ships outside the European Union. The fee is a fixed amount per order that depends on your order subtotal (four steps, see the table), based on the real rates of our maker, Printful. The time runs from your order to your door, production included (calendar days, Printful estimate). The range goes from the fastest to the slowest item; a set can come in several parcels.
| Countries | Order to delivery | Under €100 | €100 to €139.99 | €140 to €199.99 | €200 or more |
|---|---|---|---|---|---|
| United Kingdom | 4 to 11 days | €5.00 | €7.50 | €10.80 | €10.80 |
| Iceland, Liechtenstein, Norway, Switzerland | 4 to 12 days | €9.80 | €11.40 | €20.60 | €20.60 |
| Canada, United States | 5 to 14 days | €8.40 | €11.60 | €18.30 | €18.30 |
| Australia | 25 to 30 days | €8.40 | €12.00 | €16.10 | €16.10 |
| New Zealand | 10 to 20 days | €8.40 | €12.00 | €16.10 | €16.10 |
| Japan | 9 to 15 days | €5.30 | €8.40 | €12.30 | €12.30 |
| China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam | 7 to 25 days | €12.80 | €20.90 | €32.60 | €32.60 |
| Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay | 6 to 28 days | €12.80 | €20.90 | €32.60 | €32.60 |
| Albania, Andorra, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Guernsey, Isle of Man, Jersey, Kosovo, Moldova, Monaco, Montenegro, North Macedonia, San Marino, Serbia, Vatican City | 8 to 30 days | €5.90 | €7.90 | €11.50 | €11.50 |
| All other countries offered at checkout | 6 to 30 days | €12.80 | €20.90 | €32.60 | €32.60 |
Rates are in euros; the amount is converted into your currency and shown at checkout.
The tier is set by your order subtotal, after discounts and before shipping. The exact shipping cost is shown at checkout before you pay.
Customs and taxes: outside the EU, any import duties, taxes and customs fees are the recipient’s responsibility. They are not included in the prices or in the shipping fee, and they are collected by the customs authority or the carrier of the destination country, not by us. Our maker, Printful, applies the same rule.
Outside the EU, customs checks can add delay: order as early as possible.
CBD products and accessories
CBD products and accessories are not printed to order: our suppliers ship them to you. In the EU, count 4 to 8 business days from order to delivery, with a tracking link by e-mail. The delivery cost and time are shown at checkout before you pay.
Accessories: shipping is €3.90 for an order under €25 and free from €25, with 4 to 8 business days in the EU. CBD (flowers, resins, oils): shipping is €4.90 for under €45 of CBD products and free from €45. CBD cosmetics (balms, creams, serums) follow the accessories rate: €3.90, free from €25.
CBD is delivered only in the countries shown on each product page. For now, most CBD products are delivered in France only. If your country is not shown, the product page lets you leave your e-mail to be told if that changes.
The merch is different: it is printed to order, and its delivery time depends on your country (see the tables on this page).
Problem with a delivery?
Parcel late, lost or damaged: write to us through the contact page with your order number. We will sort it out.
Ordering from Germany? See CBD cosmetics shipped to Germany: range, shipping and payment in one place.
Ordering from the Netherlands? See CBD cosmetics shipped to the Netherlands: range, shipping and payment in one place.